Shipping & Delivery Policy

  • This Shipping & Delivery Policy is part of our Terms and Conditions (“Terms”) and should be read alongside our main Terms: ElectrixZone Terms & Conditions.

  • Please review this policy carefully before purchasing our products. This policy applies to all orders placed with us.

1. Shipping & Delivery Options

Domestic Shipping (India)

  • Standard Shipping: Delivery within 7-9 business days.
  • Expedited Shipping (Prepaid Orders Only): Faster delivery, based on location and availability.
  • Next-Day Shipping (Subject to location and availability).

We offer the following shipping options for orders within India:

  • 🛍 Free Shipping: Available on orders above ₹2,000 (excluding GST).
  • 📦 Courier Partners: We use reputed courier services to ensure safe and timely delivery.

    International Shipping

    We offer international shipping to select countries. The shipping charges and estimated delivery time vary based on the destination.

    • Delivery Time: Typically 7-14 business days, depending on customs clearance and courier service.

    • Customs & Duties: Customers are responsible for any applicable customs duties, taxes, or import charges as per their country’s regulations.

    For international orders, please contact us before placing an order for estimated shipping charges.

    2. Order Processing & Tracking

    • Orders are processed within 1-2 business days (excluding weekends and public holidays).

    • Once shipped, you will receive a tracking number via email or WhatsApp.

    • All delivery dates provided are estimates only and may be affected by unforeseen circumstances.

    3. Shipping Restrictions

    • Cash on Delivery (COD) is available only for domestic orders (India) and is NOT available for orders above ₹5,000 (excluding GST).

    • Free shipping is applicable only within India for orders above ₹1,000 (excluding GST).

    • We do not ship to PO Boxes, Military addresses (APO/FPO), or restricted zones.

    4. Delayed Shipments

    If your order is delayed for any reason, we will notify you as soon as possible and provide an updated estimated delivery date.

    5. Returns & Refunds

    For return and cancellation policies, please refer to our Return & Cancellation Policy.

    6. Contact Us

    For any shipping or delivery-related queries, please contact us:

    📞 Phone: +91-9898152999
    💬 WhatsApp: +91-9898152999
    📧 Email: info@electrixzone.com